Home » Articles » Emergency Response: What is ‘Best Practice’?

A complete emergency response capability is having the security of knowing that any and all emergencies at your site can be handled to the satisfaction of: the injured party, their colleagues, management, stakeholders, regulators and the community.
The key to best practice in emergency response is recognising and implementing acceptable standards. Where this is accomplished in terms of emergency response, it is also generally the case that overall costs for maintaining this capability are lowered, training needs decreased, the management are protected from OHS and legislative standpoints and production is quarantined from threat: since ERT activities can occur with full-time, experienced career professionals, not with miners who have other tasks and responsibilities.
For the last 50 years, mine rescue has been evolving and coming to terms with the expectations of our modern age. Televised real-life rescues, reality television shows, ‘larger than life’ film and TV productions and community expectation that ‘city-style’ services be available in remote areas and offshore, fuel the need for mine management to be 100% certain that they can respond appropriately RIGHT NOW.
Similarly, the long-anticipated OHS Harmonisation and attendant scrutiny, fines and conceivably individual criminal prosecution and jail-time means that everyone from the board room down to the boiler room, including managers, need to critically review the standard of systems, personnel and equipment involved in emergency response activities and ask the hard questions:
Regulators and coroners alike operate under consistent principles which place the burden on operators to understand best practice and adhere to it. Knowledge of the law and of industry standards and the latest developments is expected, and mine safety managers are expected to ensure adequate Risk Management strategies are in place and ensure that they are functional.
So what can be considered to be best practice in emergency response?
Looking at the two key elements, medical and rescue, the first important paradigm is that these two areas should be integrated, exactly as occurs in urban areas with ambulance and fire service.
But rather than risk denuding the local region of community-based services, it should be entrenched that resource companies, either individually or collectively, provide dedicated, full-time professional emergency response services to meet their duty of care, and ultimately their legal obligations.
To date, the word ‘paramedic’ and the level of their training and experience have been ill-defined. Anyone with basic ambulance service training, or a 7-10 day ’EMT‘ course on top of a first aid certificate could claim to be a paramedic, because there was no accepted definition.
However, in 2010, the Emergency Services Registry of Australasia (www.esra.com.au) was created to provide a reliable and consistent framework to credential paramedics and other rescue personnel.
For rescue, the standards have already been set under the Public Safety and Resource Industry Training packages: nationally accredited qualifications which by definition cross borders and disciplines.
The elements which are required include:
In terms of true integration, it makes sense for paramedics to have training in these disciplines too, and for emergency services officers to have paramedical training (well above first aid level) to be able to work as part of a cohesive team for the benefit of the patient.
A model of rescue-trained advanced care paramedics, and paramedically trained emergency services officers provides a integrated emergency response capability which not only ticks all the boxes, but covers all the bases, ultimately costs less, manages and mitigates mine management risk and protects the production capability of the enterprise.
reproduced with permission from APRS Pty. Ltd

